ISQI CTFL-UT Exam : ISTQB Certified Tester-Foundation Level - Usability Testing

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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. How can the approach for conducting user surveys be summarized best?

A) Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
B) Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
C) Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
D) Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate

2. What's the difference between an informal usability review and an expert usability review?

A) No formal usability qualifications are required for an informal usability review
B) An expert usability review is a formal review, not an informal review
C) Contrary to an expert review, an informal usability review is based on opinion
D) An informal review only requires one reviewer

3. In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?

A) They also seek to address users with limitations
B) They focus on agile development
C) They focus on quantitative usability evaluations
D) They use prototyping in their development process

4. You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?

A) Put the first phone you find in your shopping cart!
B) Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".
C) Which mobile operating system do you prefer?
D) Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!

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