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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?

A) A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
B) A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
C) A consultant should create new permission sets to grant appropriate access to all required objects.
D) The Customer Acquisition Management application cannot support unauthenticated self serve portal users

2. Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?

A) Metadata API
B) Streaming data API
C) Omnichannel data access
D) SSO data access

3. An energy company wants to send to its customers various types of communication via digital channels. Which is the preferred cloud that works in conjunction with Energy and Utilities Cloud to achieve mass communication9

A) Communications Cloud
B) Sales Cloud
C) Service Cloud
D) Marketing Cloud

4. 4 utility company is going through an extensive digital transformation. They want to use Energy and Utilities Cloud as a unified desktop application for service agents in order to have a 360-degree view of customers and guided processes for common actions. For this, they require integrations with their customer information system (CIS) and billing systems.
What three common objects are typically part of this Integration?
Choose 3 answers

A) Balances
B) eSignature
C) Premise
D) Meter Pings
E) Account

5. A customer is ready to install the managed package for Energy and Utilities Cloud.
Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?

A) Quantity Scheduling
B) Revenue Scheduling
C) Product Scheduling
D) Inventory Scheduling

Solutions: