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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: eSpace IPT Solution Overview | 20% | - IAD and IP Phone Overview - System Architecture and Components - U1900 Series Gateway Introduction |
| Topic 2: System Installation and Initial Configuration | 25% | - U1900 Gateway Installation - Basic System Configuration - IP Phone Registration and Deployment - IAD Access and Configuration |
| Topic 3: Basic Concepts of Voice Networks | 20% | - TDM Voice Network Basics - SIP Protocol Basics - VoIP Fundamentals - Codec and Bandwidth Calculation |
| Topic 4: Value-Added Services and Maintenance | 15% | - Common Troubleshooting - Voice Mailbox Service - Automatic Switchboard - CDR System Basics |
| Topic 5: Basic Call Services Deployment | 20% | - Intra-office Call Configuration - Number Analysis and Routing - Inter-office Call Configuration |
Question 1
Which of the following sequences is CORRECT about the user right levels?
A. super>advanced>default>normal
B. advanced>super>default>normal
C. advanced >super > normal >default
D. super >advanced > normal >default
Question 2
Which of the following statements is CORRECT about the IP PBX when the CDR pool is full?
A. Intra-office calls can be made.
B. Outgoing calls can be made.
C. Calls from external can be answered.
D. No more calls are available.
Question 3
U1900 series unified gateways are at the access layer in the eSpace UC solution.
A. TRUE
B. FALSE
Question 4
Which of the following statements about Hunt group and Paging services are INCORRECT?
A. Each user can join only one Hunt groups.
B. Access codes are needed for both two services.
C. Phones can sign in to or out of the Hunt group but Paging not.
D. In a paging group, an initiator can dial the access code of the paging group to send unidirectional broadcast messages to the phones of all receivers in the group.
Question 5
A user can place calls but cannot receive calls.
What are the possible causes? (Multiple Choice)
A. The user number is not configured.
B. The user has enabled the do not disturb (DND) service.
C. The user has configured the call forwarding unconditional (CFU) service.
D. The outgoing prefix is not configured.
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: B,C |
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