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Salesforce Certified Slack Administrator Sample Questions:

1. You're an Org Admin for your Slack Enterprise Grid org.
Three departments must collaborate while maintaining access controls.
How should users be onboarded into discrete workspaces while maintaining access limits?

A) Allow users to join the workspaces at their own direction.
B) Create a workflow to manage workspace access requests, and add users manually to the correct workspace upon approval.
C) Direct users in those departments to self-manage their memberships via invite requests.
D) Connect an identity provider (IdP) group to appropriate workspaces to control membership.

2. Your organization's Slack Enterprise Grid consists of dozens of workspaces with various access settings.
You want to ensure that all new employees are able to join their team's respective workspace.
What is the best way to set up the new employees?

A) Use identity provider (IdP) groups to assign new employees to their respective workspaces.
B) Ensure managers are adding their employees to their respective workspaces. New employees can browse other workspaces as they onboard and become more familiar with Slack.
C) Add new employees to user groups and assign the user groups to the respective workspaces.
D) Ensure that the human resources team is adding the new employees to their respective workspaces. Set up and send a "Welcome to Slack" Slackbot message to all new employees introducing them to other public workspaces they can join.

3. You're an Org Owner for your company's Slack Enterprise Grid org. Your team wants to add standardized user attributes to members' profiles using existing Identity Provider (IdP) data.
What is the best method to enable this process?
(Select the best answer.)

A) Use the Custom Profile API to sync attributes to your analytics dashboard.
B) Create custom profile fields for members to add standard attributes to their profile.
C) Use the SCIM API to sync attributes to your member profiles.
D) Use the Analytics API to sync attributes to your analytics dashboard.

4. You're an Org Admin for a company with only one Slack workspace. A teammate will be starting a new, complex project and requests a new workspace.
Which action should you take first before creating a new workspace? (Select the best answer.)

A) Ensure you have an available resource to serve as a Workspace Admin.
B) Determine if the project team is using Slack workflows to automate processes.
C) Confirm the channel naming conventions they might use.
D) Identify the tools the project team plans to use to track their progress.

5. You're overseeing the workspace design for your organization's launch of Slack Enterprise Grid. You want to prioritize ease of administration for channels, workspaces, users, and user groups.
Which is the most important step when setting up your workspaces?
(Select the best answer.)

A) Minimize the number of multi-workspace channels to administer.
B) Identify an appropriate set of Workspace Owners and Admins for each workspace.
C) Take into account the cultural dynamics within the company.
D) Ensure users can frequently and easily switch between workspaces throughout the day.

Solutions: