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HP Selling HP BSM Solutions Sample Questions:

1. Which statement best links a customer problem to a solution capability for Systems management?

A) Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Runtime Service Model (RTSM)
B) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
C) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
D) Problem: how to determine which events matter and which are just "noise" Solution: Operations Manager (i)

2. Which System Management business challenges are solved by implementing HP's BSM solution? (Select two.)

A) lowering costs around improved team efficiency
B) reducing data center power consumption
C) saving time and money via an automated time tracking application
D) improving operations through greater system visibility
E) tracking quality errors in application testing

3. Which key customer persona is most likely involved in Network Management?

A) VP of Marketing
B) Director of Network Operations
C) Line of Business Director
D) Chief Financial Officer

4. How does HP address customer business challenges through BSM Solutions? (Select three.)

A) HP reduces duplication of effort to optimize labor and cost for IT operations.
B) HP improves Service Level agreements through aggregate time resolution.
C) HP achieves operational excellence by obtaining complete visibility into dynamic environments.
D) HP aligns the business objectives in parallel with the IT organizational hierarchy.
E) HP maintains a fourth quadrant rating above our competition from Gartner Group.
F) HP achieves operational excellence by managing dynamic business services.

5. HP is the only vendor in the BSM market today that differentiates by providing a complete solution for predictive analytics. What is this solution called?

A) Software Intelligence Suite
B) Synchronization Intelligence Suite
C) Service Intelligence Suite
D) SiteScope Intelligence Suite

Solutions: