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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What is the flagship (leading product) of IBM social software?

A) IBM Tivoli Manager
B) IBM WebSphere
C) IBM Connections
D) IBM Lotus Quickr

2. What is Web 2.0 all about?

A) Web 2.0 is about connecting people and making technology efficient for people.
B) Web 2.0 is about connecting computers and making technology more efficient for computers.
C) Web 2.0 is no longer relevant and should not be discussed.
D) Web 2.0 is about helping clients realize their weaknesses through information sharing and hardware integration.

3. Which feature of IBM Sametime can be easily translated into quick return on investment for your customers?

A) Reduce travel costs due to meetings and reduced phone line charges from telephony
B) Ability to integrate with Microsoft products
C) Color-coded status indicators
D) Support for key video and audio codecs

4. What new area of focus should customers concentrate on with today's increasingly instrumented and interconnected world?

A) Re-engineer corporate structures
B) Store more data
C) Deliver new systems
D) Smarter business decisions

5. What is the best way to tell if your social software sales session went well with your customer?

A) When you have finished all of your slides
B) When you have a drawing showing ideas that cover a compelling personalized social software solution for that customer
C) When they ask to connect to you via LinkedIn
D) When you have polite nods from your attendees

Solutions: