Mistakes repeated in practice are lessons; mistakes ignored are risks. The online engine for the HP Selling HP Personal Systems Services 2018 exam helps you focus on questions you get wrong, and VerifiedDumps pairs it with 36 practice questions.
| Section | Objectives |
|---|---|
| Topic 1: Competitive Differentiation | - Security, manageability, and reliability features overview - HP advantages vs. competing PC vendors |
| Topic 2: HP Personal Systems Portfolio Overview | - Product positioning and use cases in enterprise and SMB environments - Desktops, notebooks, workstations, and thin clients |
| Topic 3: HP Services and Support Offerings | - HP Care Pack services and warranty extensions - Lifecycle services and device protection options |
| Topic 4: Sales Process and Services Attachment | - Integrating services into hardware sales cycles - Upselling and cross-selling HP support services |
| Topic 5: Selling and Value-Based Positioning | - Customer needs analysis and solution mapping - Value proposition of HP personal systems services |
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The HP Selling HP Personal Systems Services 2018 practice questions are organized around the official exam objectives. Key topics include:
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Which types of HP Services contracts are available to your customers? (Select two.)
Correct Answer: B,E 🗳️
Which two discovery questions would help you decide if a potential customer is ready for a conversation about the Configure services? (Select two.)
Correct Answer: D,E 🗳️
Which benefits are included in HP Services value proposition for the channel partners?
Correct Answer: C 🗳️
A customer wants to keep existing hardware with a higher level of support. Their hardware can be supported for one more year. There is a trigger for contract.
Which renewal option should you recommend?
Correct Answer: B 🗳️
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